"In ordering some kitchen linen (oven cloths) from you I did not expect to be taken back in time to when service meant service, I was most surprised to receive my mundane order to be packaged as if it were finest silk in paper more inclined to be wrapping lingerie, surrounded in traditional brown paper and duly fastened with corded string, a sheer delight." - Kent, June 2011
"I just wanted to thank you for my order, which arrived this morning. What a pleasure, in this day and age, to receive a brown paper parcel tied up with string, and inside a package carefully wrapped by Jill.
My grandmother lived in Harrogate from 1942 until her death in 1989, and bought all her kitchen linen (and probably bedlinen too, I’m not sure) from your shop; my mother followed suit. They both clearly believed in ‘stocking up’ – I still have a plentiful supply of striped linen tea-towels, including two that have never been used! They seem to last forever, and are a cheerful addition to the kitchen with their primary coloured stripes.
It is your ovengloves that are legendary in our house though, and were the reason for my order. We have tried many other brands but none comes up to scratch – they are usually too thick or too thin. What a clever idea to put the pockets on both sides, effectively doubling their useful life. Thank you once again!" - Leicester, June 2011
"Thank you so much for the great shower mats which I received on Friday. They are a fantastic match for some towels that I already had. Your service has been very efficient." - Middlesex, June 2011
"The mattress topper has been on a week now, but let me tell you….. it was definitely worth the wait…. Oh yessss… it is blissful… In fact i would like to stay in bed all day as well. Excellent purchase, I’m delighted." - North Yorkshire, June 2011
"May I take this opportunity to thank you once again for your endless patience and professional advice. You helped me so much for making my decision and I shall always be grateful to you." - Frankfurt, Germany, June 2011
"I received the package today. I look forward to going to bed tonight!! Thanks again for all of your help. You will be the first person I contact when I need additional linens!" - Slidell, USA, June 2011
"Thank you for splendid service and what a pleasant change to receive a proper, neatly wrapped parcel instead of a plastic bag!" - North Yorkshire, June 2011